COVID-19 Information for the Community

Methodist's COVID-19 Response

COVID-19 is a rapidly evolving public health situation. Methodist Health System is committed to keeping you and your loved ones safe and informed. On this site, you will find updates for patients and visitors to Methodist hospitals and clinics, including:


Patient Safety

Throughout the COVID-19 pandemic, Methodist Health System hospitals and clinics have continued to see and treat patients on-site and through telehealth virtual visits. Our hospital and clinic locations are open and fully operational, and we continue to provide exceptional care while protecting you, your loved ones and our communities.

Our safety precautions include:

  • We are following all CDC guidelines.
  • Our providers and staff will continue wearing masks, and we encourage you to bring your own mask to clinic appointments and outpatient procedures. If you don’t have a mask or if you’re staying with us for over 24 hours, we’ll provide one for you.
  • We’ll continue screening all individuals entering our facilities for COVID-19 symptoms.
  • We’ve established dedicated respiratory clinics for those patients with respiratory and/or COVID-19 symptoms. We’ll continue seeing our patients with acute respiratory illness concerns through either telehealth visits or these respiratory clinics. This ensures an added level of safety for all patients coming to our clinics.

We want to reassure you that it’s never been safer to visit Methodist facilities. If you don’t feel comfortable physically coming to a clinic for an appointment, we understand. Most of our providers are now able to conduct telehealth virtual appointments, which allow you to interact with your provider from home, work or wherever you may be. Call your clinic to check availability and learn more.

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Methodist Coronavirus (COVID-19) Hotline

If you’re concerned that you or someone in your family has contracted COVID-19, please call your primary care provider. Don't have one? You may call (402) 815-7425 (SICK) to be matched with an available provider. If you are seeking testing options, you will be referred to TestNebraska or TestIowa.

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Methodist Emotional Support Line

Feelings of fear, anxiety, sadness and uncertainty are normal during challenging times. The Methodist Emotional Support Line is here to help.

The free, confidential service is available Monday through Friday from 9 a.m. to 6 p.m. and staffed by licensed professional counselors from the Methodist Hospital Community Counseling Program. The counselors can assist callers who may be experiencing feelings such as:

  • Fear
  • Anxiety
  • Sadness
  • Depression

If you or a loved one are experiencing these feelings, call (402) 815-8255 (TALK) to speak to a counselor.

Counselors can help callers by answering questions, addressing concerns, scheduling counseling appointments for additional care and providing referrals to community resources.

If you’re experiencing a medical or mental health emergency, please call 911.
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Hospital and Facility Visitor Policies

As of April 1, no visitors will be allowed at Methodist Health System hospitals and Methodist Physicians Clinic locations.

Limited access points will be established at all hospital locations to further assist with policy implementation.

Exceptions to the no visitor policy are as follows:

  • Labor/delivery patient limited to one labor partner
  • NICU and postpartum infant limited to parents or parent and designated health care partner
  • Pediatric/minor patient limited to one parent/guardian
  • Dependent adult needing special assistance from a support person as determined by the care team
  • Patient receiving end-of-life care as determined by the care team

We encourage families to assist patients with other means of communication such as FaceTime, Skype, phone calls, WebEx, text messaging, etc.

We strongly encourage hospital patients and visitors to avoid food deliveries from outside vendors. Please ask a staff member about the numerous food service options available. Thank you for helping us reduce the number of people entering our facilities.

We realize these policies may be challenging for our patients and their loved ones. Thank you for understanding the importance of our heightened precautions. Please know that Methodist’s commitment to the health and safety of our staff and patients remains top of mind during this pandemic.

Please be aware that these policies may change suddenly as this situation evolves.

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More Resources

For more information on COVID-19, access the following organizations:

Emmi has several free programs to help you and your family understand COVID-19 and how to protect yourselves.

Recursos en español:
Bestcare Today Articles

Read more information about COVID-19 from Methodist providers.

Methodist on social media

Follow Methodist on Facebook, Instagram and Twitter for COVID-19 updates.

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Media Inquiries

For all media inquiries, contact Methodist’s director of communication and public relations, Claudia Bohn, at (402) 618-9366.

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