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Disclaimer

The information contained in this Web site and within our mobile application is provided as a service, free of charge, "as is" and does not constitute legal, medical or therapeutic advice. We try to provide quality information, but we make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this Web site and its associated sites.

This site has been prepared for informational and educational purposes only and is not legal or medical advice. This information is not intended to create, and receipt of it, does not constitute a client or patient relationship. Internet readers should not act upon this information without seeking professional advice. Legal or medical advice should always be personalized to the specific circumstances of each case or user; therefore nothing provided herein should be used as a substitute for the advice of a qualified legal or medical professional.

Privacy

Methodist Health System respects your right to maintain your privacy and maintains the highest standards for the protection of your privacy.

Our privacy policy and Web disclaimer will inform you about what information we collect about you, how and when it is used and how we keep it safe and secure. This policy applies to your use of the www.bestcare.org Web site. By using this Web site, you agree to accept this privacy policy. Here is what you can expect when you visit www.bestcare.org:

www.bestcare.org will not do the following:

  • Generate your email address from your IP address (for sale or promotion).
  • Store any personal and private information on any user without clear and obvious permission of that user.
  • Use a cookie for targeting promotion or advertising.
  • Use a cookie to track new users.
  • Sell email addresses of registered users.
  • Use email addresses of registered users for promotion or advertising; however, we will use addresses internally when you have requested information that requires a response.
  • Share user information with an advertiser or a partner Web site.
  • Track keywords you have searched on.

Cookies We Use

Methodist Health System uses memory-based cookies called transient cookies to collect information. The cookies we use are designed to track only your current session in order for you to receive the personalized information you request. The cookie makes it easier for you to use the dynamic features of our Web site, without having to provide the same information again as you move from one page to another. Once you close the browser or if the site remains inactive for 20 minutes or more, that cookie terminates. Since there is no permanent storage of data saved on your hard drive, transient cookies are incapable of intruding or doing harm. Your information always remains protected and secure. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you reject the cookie, you may still use our site, but you will not be able to use the personalized features.

Information We Collect From Our Website

Methodist Health System collects general information about visits to our site. We generate reports with information, such as the number of hits and pages viewed. This information is used to monitor consumer preferences about our site and may be used to provide better service to our visitors. These statistics do not contain any personal information and cannot be used to gather such information.

Information We Collect From Mobile Devices

We collect limited information from your mobile device upon access of our mobile site or access via our mobile application in order to provide the service you’ve requested. We collect your device type, date and time stamps of app use, etc. Third party cookies and other such technologies are deployed within our mobile app only to help us track aggregate statistics such as pageviews, events, etc. We do not capture any other personal information stored on your device and we do not ask for or have access to your location data. We do not share any information provided within the app with third parties for promotional purposes.

Patient Confidentiality and Security

Patient confidentiality and security are extremely important at Methodist Health System. Internet and e-mail security, while constantly improving is not perfect. If you requst an e-mail response from us; while we will never knowingly violate your confidentiality, we cannot guarantee the security of our response.

E-Mail Newsletters

Methodist Health System offers e-mail newsletters with information about programs and services we provide to consumers and clients who request them. If you choose to provide your e-mail address to Methodist Health System in order to receive e-mail newsletters, you will only receive the e-mail newsletters you have requested.

Your e-mail address and personal information you provide to Methodist Health System will not be disclosed or distributed in any way.

If you do not want to receive e-mail newsletters in the future and wish to unsubscribe, please let us know by sending an e-mail to editor@nmhs.org.

Securing Your Information

Using Secure Sockets Layer (SSL) software protects the information you submit to our Web site. We prevent unauthorized access by requiring user login through a secure firewall and security infrastructure to protect the privacy of personal information submitted through our site. If you send us an e-mail with questions or comments, we may use your personal information to respond to you. If you no longer wish to receive information from Methodist Health System, you may opt-out by sending an e-mail to editor@nmhs.org.

Changing Your Information

You may change or update your personal information at any time. If you need to change, update or remove your information if you no longer wish to receive information from Methodist Health System, you may opt-out by sending an e-mail to editor@nmhs.org.

Secure Shopping

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our secure server software (SSL) encrypts all personal information including credit card number, name, and address, so that it cannot be intercepted as the information travels over the Internet. In addition, as a consumer you are protected under the Fair Credit Billing Act and other federal consumer protection laws against certain unauthorized charges made to your credit card. If you have any reason to believe that an unauthorized charge was made to your card, contact your credit card company and Methodist Health System immediately.

Online Bill Pay Refund Policy

The Business Office will work with you to resolve any billing discrepancies that may occur. If there is an overpayment to your account, it will be refunded to the appropriate party. Over payments will be transferred to other open self pay accounts up to the amount that is due. The refund of any remaining credit balance, will be sent to the patient/guarantor. If the credit balance is due to a payment from a credit card, the first priority will be to send the overpayment back to the credit card issuer, otherwise, a check will be issued to the patient/guarantor. Please allow several weeks for credit balance to be processed.

If you believe you have made a payment in error or have any other issues or questions related to your pay history with Methodist Health System, please call or e-mail the appropriate facility. 

Methodist Jennie Edmundson Hospital
First Floor, 933 East Pierce Street
Council Bluffs, IA
(402) 354-4230
(888) 485-4494
Fax (402) 354-1671
PO Box 2797
Omaha, NE 68103-2797
BillingOffice@nmhs.org
 
Methodist Hospital
Make an appointment or walk-in Mon. – Fri., 7:30 a.m. – 4:30 p.m.
First Floor, 8303 Dodge Street
Omaha, NE
(402) 354-4230
(888) 485-4494
Fax (402) 354-6171
PO Box 2797
Omaha, NE 68103-2797
BillingOffice@nmhs.org
 
Methodist Home Health
8601 W. Dodge Road, Suite 138
Omaha, NE
(402) 354-3306
(800) 239-3065
Fax (402) 354-3320
PO Box 2797
Omaha, NE 68103-2797
HomeHealth@nmhs.org

Methodist Physicians Clinic
8601 W. Dodge Road, Suite 228
Omaha, NE 68114
(402) 354-2100
(888) 852-4480
Fax (402) 354-6171
PO Box 3755
Omaha, NE 68103-0755
ClinicBilling@nmhs.org

Methodist Women's Hospital
Mon. – Fri., 7:30 a.m. – 4:30 p.m.
(402) 354-4230
(888) 485-4494
Fax (402) 354-6171
PO Box 2797
Omaha, NE 68103-2797
BillingOffice@nmhs.org

Advertising

Methodist Health System and its affiliates will not accept advertising or endorsements for display in publications or on www.bestcare.org. Methodist Health System does not sanction any advertising or endorsements within linked Web pages. The only promotional materials permitted in publications or on the Web site are notices of events and programs sponsored by Methodist Health System and its affiliates.

The word "advertising" means all commercial sales and promotional material including, but not limited to, print ads, banner Web ads, sponsorships, exhibit signage and any other advertising or promotion medium or sales tool.

Sponsorship

Methodist Health System does not receive funding from outside sources to support its Web site.

Links to other Web sites

Links to third party Web sites on this site are provided solely as a convenience to you. Methodist Health System is not responsible for any of these sites or their content and does not endorse or make any representations about the software, products or materials found there; as well as any results that may be obtained from using them.

Site Partners

The following entities partner with Methodist Health System in order to provide the latest in health and drug information to you. StayWell GreystoneNet supplies Methodist Health System with clinical content found in the Health Information Library. For more information, visit http://www.staywell.com

Additional Privacy Concerns

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact:

Methodist Health System
8511 W. Dodge Rd.
Omaha, NE 68114

editor@nmhs.org


Copyright

Copyright© 2013 Methodist Health System:

All design, methods, structures, and material is Copyright © 2005 by Methodist Health System. No part of this site may be copied or reproduced in any form without written permission from MHS.

Warranty Disclaimer

Information accessed through this site is provided "AS IS" and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular purpose are hereby excluded. None of Methodist Health System, its affiliates, and the members of its affiliates’ medical staffs (collectively the "Provider") make any warranty as to the reliability, accuracy, timelines, usefulness or completeness of the information contained herein.

THE PROVIDER DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE. EXCEPT AS OTHERWISE EXPRESSLY SPECIFIED, THE PROVIDER DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR CORRECTNESS, TIMELINESS, OR USEFULNESS OF ANY OPINIONS, ADVICE, SERVICES, MERCHANDISE OR OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. IN NO EVENT WILL THE PROVIDER BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU OR ANYONE ELSE IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THE SERVICE.

Limitations on Liability

The Provider shall not be responsible for the information provided herein under any theory of liability or indemnity. Some medical providers who respond to individual inquiries are independent of Methodist Health System and its affiliates and are not employees of Methodist Health System or its affiliates.

Medical providers shall not be held responsible for providing such information under any theory of liability or indemnity. The medical providers who respond to inquiries provide information solely intended to educate and inform. Responses do not create a patient-physician relationship between the answering physician and the individual submitting the request.

The USER agrees to hold harmless and indemnify Methodist Health System and its affiliates and all members of its affiliates’ medical staffs from any and all Claims brought against Methodist Health System or its affiliates or any members of its affiliates’ medical staffs arising from the USER’S use of this website. USER’S OBLIGATION TO DEFEND, HOLD HARMLESS AND INDEMNIFY METHODIST HEALTH SYSTEM AND ITS AFFILIATES AND ALL MEMBERS OF ITS AFFILIATES’ MEDICAL STAFFS SHALL EXTEND TO CLAIMS ALLEGING ACTS OF NEGLIGENCE, FAULT, AND DIRECT OR CONTRIBUTORY INFRINGEMENT ON THE PART OF METHODIST HEALTH SYSTEM OR ITS AFFILIATES OR ANY MEMBERS OF ITS AFFILIATES’ MEDICAL STAFFS. THE PARTIES SPECIFICALLY INTEND THAT THE PROVISIONS OF THIS SECTION SHALL APPLY EVEN IF SUCH PROVISIONS ACT TO EXCULPATE METHODIST HEALTH SYSTEM OR ITS AFFILIATES OR MEMBERS OF ITS AFFILIATES’ MEDICAL STAFFS FROM ITS OWN CONDUCT, INCLUDING NEGLIGENCE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL METHODIST HEALTH SYSTEM AND ITS AFFILIATES OR ANY MEMBERS OF ITS AFFILIATES’ MEDICAL STAFFS BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS WEBSITE, WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SERVICES AND RELATED GRAPHICS CONTAINED ON OR MADE AVAILABLE THROUGH THIS WEBSITE AND THE PROVISION OF OR FAILURE TO PROVIDE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Jurisdiction

This service is not targeted to users in a particular locality, nor is it intended to constitute the doing of business in any jurisdiction, nor to be a solicitation of business anywhere on behalf of Methodist Health System and its affiliates or any members of its affiliates’ medical staffs, nor to constitute any contacts with any jurisdiction outside of the State of Nebraska.

This Agreement is entered-into and performed in the State of Nebraska, United States of America, and is governed by and shall be construed in all respects under the laws of Nebraska, exclusive of its choice of law or conflict of laws provisions. In any claim or action directly or indirectly arising under this Agreement or related to the Service, each party irrevocably submits to the exclusive personal jurisdiction of the Nebraska District Court sitting in Douglas County, Nebraska, or if such court does not have subject-matter jurisdiction, then each party irrevocably submits to the exclusive personal jurisdiction of the United States Court for the District of Nebraska, and whichever of those two courts has jurisdiction, each party waives any jurisdictional, venue, or inconvenient forum objections to such court. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction not to be enforceable, then such provisions shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect. This Agreement constitutes the entire agreement between the parties pertaining to its subject matter. It may not be modified except as described elsewhere in this Agreement. Anything in the Service inconsistent with or conflicting with the terms of this Agreement is superseded by the terms of this Agreement.