Billing & Insurance

We understand that billing and insurance issues can make a trip to the hospital or doctor more stressful. Our patient account representatives can help with:

  • Questions about your bill
  • Obtaining an itemized listing of charges
  • Making payment arrangements

As a courtesy to our patients, we will submit bills to your insurance company. You may need to contact your insurance company if you have questions about benefits or covered charges.

You spoke, we listened

Starting in April we will no longer send monthly statements when insurance is pending. You will still receive your EOB (explanation of benefits) from your insurance provider, and once the claims have been processed we will send the bill with the amount due.


Make an appointment or walk-in Mon. – Fri., 8 a.m. – 4:30 p.m.

Methodist Jennie Edmundson Hospital
First Floor, 933 East Pierce Street
Council Bluffs, IA

(402) 354-4230
(888) 485-4494
Fax (402) 354-6171

PO Box 2797
Omaha, NE 68103-2797