Billing and Insurance

Billing and Insurance Questions

We understand that billing and insurance issues can make a trip to the hospital or doctor more stressful. Contact one of our patient account representatives at (402) 354-4230 for help with any of the following:

• Questions about your bill
• Obtaining an itemized listing of charges
• Making payment arrangements

As a courtesy to our patients, we will submit bills to your insurance company. You may need to contact your insurance company if you have questions about benefits or covered charges.

If you would like to see one of our Patient Financial Counselors, check the options below to view contact information.

What is the difference between a Hospital Based Clinic and a stand-alone doctor’s office?

As part of our many care offerings at Methodist, hospital-based clinics are additional locations where we can assist patients in their health care journey.

Hospital-based clinics at Methodist include locations such as Methodist Community Health Clinic, Wound Clinic, Methodist Estabrook Cancer Center and the Breast Center at 192nd & Dodge.

While owned and operated by Methodist, insurance plans/companies often view the services provided at these locations differently than a doctor’s office or freestanding clinic. You may be required to meet your annual deductible or pay a percentage of your charges rather than an office co-pay.

If you become a patient at one of these locations we urge you to contact your insurance company to determine their coverage of such services and have a better understanding of what your financial responsibility may be. Your insurance may or may not cover facility fees or may cover them under the hospital benefits portion of your plan.

We know health care costs can be overwhelming and complicated. We want to help you navigate this process. Our team can assist by calling (402) 354-4230.