Billing & Insurance

We understand that billing and insurance issues can make a trip to the hospital or doctor more stressful. Our patient account representatives can help with:

  • Questions about your bill
  • Obtaining an itemized listing of charges
  • Making payment arrangements

As a courtesy to our patients, we will submit bills to your insurance company. You may need to contact your insurance company if you have questions about benefits or covered charges.

You spoke, we listened

Starting in April we will no longer send monthly statements when insurance is pending.  You will still receive your EOB (explanation of benefits) from your insurance provider, and once the claims have been processed we will send the bill with the amount due.

Contact

To make payment arrangements or for billing questions, call Call Customer Service between 8 a.m. - 4:30 p.m. or e-mail one of the following Billing Offices:

Methodist Jennie Edmundson Hospital

Make an appointment or walk-in:

Mon. – Fri., 8 a.m. – 4:30 p.m.
First Floor, 933 East Pierce Street
Council Bluffs, IA
402-354-4230
888-485-4494
Fax 402-354-6171

Mail payments to:

Methodist Jennie Edmundson Hospital
PO Box 2797
Omaha, NE 68103-2797

Email us at:

BillingOffice@nmhs.org


Methodist Hospital

Make an appointment or walk-in:

Mon. – Fri., 8 a.m. – 4:30 p.m.
First Floor, 8303 Dodge Street
Omaha, NE
402-354-4230
888-485-4494
Fax 402-354-6171

Mail payments to:

Methodist Hospital
PO Box 2797
Omaha, NE 68103-2797

Email us at:

BillingOffice@nmhs.org


Methodist Home Health

8601 W. Dodge Road, Suite 138
Omaha, NE
402-354-3306
888-239-3065
Fax 402-354-3320

Mail payments to:

Methodist Home Health
PO Box 2797
Omaha, NE 68103-2797

Email us at:

HomeHealth@nmhs.org


Methodist Physicians Clinic

8511 W. Dodge Road
Omaha, NE 68114
402-354-2100
888-852-4480
Fax 402-354-6171

Mail payments to:

Methodist Physicians Clinic
PO Box 3755
Omaha, NE 68103-0755

Email us at:

ClinicBilling@nmhs.org


Methodist Women's Hospital

Make an appointment or walk-in:

Mon. – Fri., 8 a.m. – 4:30 p.m.
402-354-4230
888-485-4494
Fax 402-354-6171

Mail payments to:

Methodist Women's Hospital
PO Box 2797
Omaha, NE 68103-2797

Email us at:

BillingOffice@nmhs.org

PayNav Patient Care Estimates

How to Request an Estimate

To receive an estimate, complete the Patient Estimate Form. You will need:

  • The procedure description. (You can get this information from your physician’s office.)
  • Your insurance card.
  • Complete the Patient Estimate Form.

The Billing Office will contact you as soon as possible regarding your out-of-pocket costs. If you have questions about completing the form, e-mail billingoffice@nmhs.org or call 402-354-2456.

Summary of financial assistance policy

Methodist Health System (MHS) is a not-for-profit health care organization guided by a commitment to its mission and core values through compassionate service.

It is both the philosophy and practice of each MHS facility and provider that medically necessary health care services are available to patients, and those in emergent medical need, without delay and regardless of their ability to pay.

For those with limited financial resources, MHS has established a financial assistance program to help them in paying for their medical care.