Billing & Insurance
We understand that billing and insurance issues can make a trip to the hospital or doctor more stressful. Our patient account representatives can help with:
- Questions about your bill
- Obtaining an itemized listing of charges
- Making payment arrangements
As a courtesy to our patients, we will submit bills to your insurance company. You may need to contact your insurance company if you have questions about benefits or covered charges.
You spoke, we listened
Starting in April we will no longer send monthly statements when insurance is pending. You will still receive your EOB (explanation of benefits) from your insurance provider, and once the claims have been processed we will send the bill with the amount due.
Contact
To make payment arrangements or for billing questions, call Call Customer Service between 8 a.m. - 4:30 p.m. or e-mail one of the following Billing Offices:
Methodist Jennie Edmundson Hospital
Make an appointment or walk-in:
Mon. – Fri., 8 a.m. – 4:30 p.m.
First Floor, 933 East Pierce Street
Council Bluffs, IA
402-354-4230
888-485-4494
Fax 402-354-6171
Mail payments to:
Methodist Jennie Edmundson Hospital
PO Box 2797
Omaha, NE 68103-2797
Email us at:
Methodist Hospital
Make an appointment or walk-in:
Mon. – Fri., 8 a.m. – 4:30 p.m.
First Floor, 8303 Dodge Street
Omaha, NE
402-354-4230
888-485-4494
Fax 402-354-6171
Mail payments to:
Methodist Hospital
PO Box 2797
Omaha, NE 68103-2797
Email us at:
Methodist Home Health
8601 W. Dodge Road, Suite 138
Omaha, NE
402-354-3306
888-239-3065
Fax 402-354-3320
Mail payments to:
Methodist Home Health
PO Box 2797
Omaha, NE 68103-2797
Email us at:
Methodist Physicians Clinic
8511 W. Dodge Road
Omaha, NE 68114
402-354-2100
888-852-4480
Fax 402-354-6171
Mail payments to:
Methodist Physicians Clinic
PO Box 3755
Omaha, NE 68103-0755
Email us at:
Methodist Women's Hospital
Make an appointment or walk-in:
Mon. – Fri., 8 a.m. – 4:30 p.m.
402-354-4230
888-485-4494
Fax 402-354-6171
Mail payments to:
Methodist Women's Hospital
PO Box 2797
Omaha, NE 68103-2797
Email us at:
CarePricer
Providing upfront pricing information and out-of-pocket patient cost estimates
Most people like to know the price they will pay for goods and services, and at Methodist, we provide our patients with as much upfront pricing information as possible. At a time when your focus should be on care and recovery, we want to relieve any concerns you may have about insurance coverage, out-of-pocket costs, payment options and management of your health care expenses.
Before your scheduled procedure, financial counselors from our business office may call you to answer your questions and explain your probable out-of-pocket cost, payment options and eligibility for financial assistance programs. You will be given the opportunity to pay, provide a partial payment or make payment arrangements. Medically necessary services will not be denied or delayed because of lack of payment.
To learn more about our CarePricer out-of-pocket cost estimates or to request an estimate click here.
Remember, you have the final responsibility to pay your bill. Patient financial service representatives are available to help you.
Summary of financial assistance policy
Methodist Health System (MHS) is a not-for-profit health care organization guided by a commitment to its mission and core values through compassionate service.
It is both the philosophy and practice of each MHS facility and provider that medically necessary health care services are available to patients, and those in emergent medical need, without delay and regardless of their ability to pay.
For those with limited financial resources, MHS has established a financial assistance program to help them in paying for their medical care.
