COVID-19 Information for the Community

Methodist's COVID-19 Response

COVID-19 is a rapidly evolving public health situation. Methodist Health System is committed to keeping you and your loved ones safe and informed. On this site, you will find updates for patients and visitors to Methodist hospitals and clinics, including:

Patient Safety

Throughout the COVID-19 pandemic, Methodist Health System hospitals and clinics have continued to see and treat patients on-site and through telehealth virtual visits. Our hospital and clinic locations are open and fully operational, and we continue to provide exceptional care while protecting you, your loved ones and our communities.

Our safety precautions include:

  • We are following all CDC guidelines.
  • Our providers and staff will continue wearing masks, and we encourage you to bring your own mask to clinic appointments and outpatient procedures. If you don’t have a mask or if you’re staying with us for over 24 hours, we’ll provide one for you.
  • We’ll continue screening all individuals entering our facilities for COVID-19 symptoms.
  • We’ve established dedicated respiratory clinics for those patients with respiratory and/or COVID-19 symptoms. We’ll continue seeing our patients with acute respiratory illness concerns through either telehealth visits or these respiratory clinics. This ensures an added level of safety for all patients coming to our clinics.

We want to reassure you that it’s never been safer to visit Methodist facilities. If you don’t feel comfortable physically coming to a clinic for an appointment, we understand. Most of our providers are now able to conduct telehealth virtual appointments, which allow you to interact with your provider from home, work or wherever you may be. Call your clinic to check availability and learn more.

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Methodist Coronavirus (COVID-19) Hotline

If you’re concerned that you or someone in your family has contracted COVID-19, please call your primary care provider. Don't have one? You may call (402) 815-7425 (SICK) to be matched with an available provider. We are NOT a COVID-19 testing center — if you are seeking testing options, you will be referred to TestNebraska or TestIowa.

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Methodist Emotional Support Line

Feelings of fear, anxiety, sadness and uncertainty are normal during challenging times. The Methodist Emotional Support Line is here to help.

The free, confidential service is available Monday through Friday from 8 a.m. to 4 p.m. and staffed by licensed professional counselors from the Methodist Hospital Community Counseling Program. The counselors can assist callers who may be experiencing feelings such as:

  • Fear
  • Anxiety
  • Sadness
  • Depression

If you or a loved one are experiencing these feelings, call (402) 815-8255 (TALK) to speak to a counselor.

Counselors can help callers by answering questions, addressing concerns, scheduling counseling appointments for additional care and providing referrals to community resources.

If you’re experiencing a medical or mental health emergency, please call 911.
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Hospital and Facility Visitor Policies

  • Beginning Monday, Nov. 30, at Methodist Hospital, non-COVID-19 hospitalized patients will be allowed one healthy adult visitor, once per day.
  • At Methodist Women’s Hospital non-COVID-19 hospitalized patients are allowed one healthy adult visitor at a time.
  • At Methodist Fremont Health and Methodist Jennie Edmundson Hospital, non-COVID-19 hospitalized patients are allowed one healthy adult visitor per day.

No visitors will be allowed in our emergency department waiting rooms. Visitors will be allowed once the patient has been placed in an emergency department patient care room at all hospitals except Methodist Fremont Health where it will only be allowed for special circumstances.

Visitor hours are as follows:

  • Methodist Hospital/Methodist Jennie Edmundson Hospital: 5 a.m. to 8:30 p.m.
  • Methodist Women’s Hospital: 5 a.m. to 9 p.m.
  • Methodist Fremont Health: 5:30 a.m. to 9 p.m.
  • Visitor guidelines for the behavioral health units at Methodist Fremont Health and Methodist Jennie Edmundson Hospital do vary from the health system policy.

Visitor guidelines:

  • Visitors must remain in the patient room or in the pre-op area with the patient during visiting hours.
  • This policy change does NOT apply to COVID-19 positive patients who are hospitalized.
  • Only one support person per pediatric patient will be permitted. These individuals can only be parents, guardians, or family care partners.
  • Visitors of surgical patients at Methodist Jennie Edmundson Hospital will be asked to leave when the patient goes to pre-op and will be called to return for post-op instruction or admission room assignment.
  • Visitors must also adhere to our current masking and screening guidelines.
  • A no-visitor policy remains in place at our hospital outpatient service locations or at any Methodist Physicians Clinic site.

Exceptions to the policy are as follows:

  • Patients receiving end-of-life care as determined by the care team.
  • NICU and postpartum infant limited to parents or parent and designated health partner.
  • Dependent adult needing special assistance from a support person as determined by the care team.
  • Pediatric/minor patient limited to one parent/guardian.
  • Patients who require assistance with medical decision-making.
  • One support person allowed to accompany each high-risk obstetrics patient during prenatal visits.
  • At Methodist Fremont Health and Methodist Estabrook Cancer Center, one support person allowed to accompany each oncology patient during oncology-related appointments.
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More Resources

For more information on COVID-19, access the following organizations:

Emmi has several free programs to help you and your family understand COVID-19 and how to protect yourselves.

Recursos en español:
Bestcare Today Articles

Read more information about COVID-19 from Methodist providers.

Methodist on social media

Follow Methodist on Facebook, Instagram and Twitter for COVID-19 updates.

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Media Inquiries

For all media inquiries, contact Methodist’s director of communication and public relations, Claudia Bohn, at (402) 618-9366.

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