The healthcare professionals at Methodist Fremont Health Medical Center are dedicated to providing the highest quality of care, in the safest manner possible. Patient safety is the top priority at all levels, including management, physicians, and staff, and the Medical Center has countless initiatives, measures, and teams in place for improving and ensuring patient safety. Responsibility and accountability is fundamental in promoting safe patient care.
If you have concerns about Patient Safety and/or Quality of Care, you may contact the Patient Safety Officer, at (402) 727-3459 or the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints by calling 800-994-6610 or by emailing email@example.com.
We encourage all patients and their family members or significant others to:
Ask questions if you have doubts or concerns.
Ask questions and make sure you understand the answers. Choose a doctor you feel comfortable talking to. Take a relative or friend with you to help you ask questions and understand the answers.
Keep and bring a list of ALL the medicines you take.
Give your doctor and pharmacist a list of all the medicines that you take, including non-prescription medicines. Tell them about any drug allergies you have. Ask about side effects and what to avoid while taking the medicine. Read the label when you get your medicine, including all warnings. Make sure your medicine is what the doctor ordered and know how to use it. As the pharmacist about your medicine if it looks different than you expected.
Get the results of any test or procedure.
Ask when and how you will get the results of tests or procedures. Don't assume the results are fine if you do not get them when expected, be it in person, by phone, or by mail. Call your doctor and ask for your results. Ask what the results mean for your care.
Talk to your doctor about which hospital is best for your health needs.
Ask your doctor about which hospital has the best care and results for your condition if you have more than one hospital to choose from. Be sure you understand the instructions you get about follow-up care when you leave the hospital.
Make sure you understand what will happen if you need surgery.
Make sure you, your doctor, and your surgeon all agree on exactly what will be done during the operation. Ask your doctor, "who will manage my care when I am in the hospital?" Ask your surgeon:
- Exactly what will you be doing?
- About how long will it take?
- What will happen after the surgery?
- How can I expect to feel during recovery?
- Tell the surgeon, anesthesiologist, and nurses about any allergies, bad reaction to anesthesia, and any medications you are taking.
At any time and for any reason, you can request help from your nurse or Manager of the Department. Your family should also seek assistance from the staff if they have any questions about your condition or feel your condition is changing.